Frequently Asked Questions
Everything you need to know about our premium sheepskin boots.
Are your boots made from genuine sheepskin?
Yes, all our boots are crafted using 100% premium Grade-A twinface sheepskin, providing natural insulation and moisture-wicking properties for maximum comfort.
How do I choose the right size?
Our boots generally run true to size, but the sheepskin will mold to your feet over time. If you are between sizes, we recommend sizing down for a snug, secure fit.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a domestic exchange or refund.
How should I clean and maintain my boots?
To preserve the quality of the suede, we recommend using a specialized sheepskin cleaner and conditioner. Avoid direct heat and never put your boots in a washing machine.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times and shipping fees vary depending on your location and local customs processing.